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Better helpers
We're the Customer Service team for If you have any problems, we're here to help Mon-Fri 7am to 9:30pm Sat-Sun 9am to 5:30pm
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Better helpers May 20
Replying to @GrumpySoon
Hi, Can you confirm that the tickets you are trying to buy are for swimming sessions? Can you confirm the time you was purchsing the tickets for so we can confirm? CW
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Better helpers May 18
Replying to @davelomax @Better_UK
Hi  could you tell us your membership number? KI
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Better helpers May 18
Hi Wes, Please can you DM us your original complaint along with your email as West Resivour has asked us if they can contact you. KI P.S. We recently followed you.
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Better helpers May 16
Hi Stephen, could you please DM us some contact details so that a member of the management team at Streatham can get in touch with you regarding your concerns? ^MB
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Better helpers May 16
Replying to @Better_UK @Zoe_Jewell
Hi Zoe, the documents needed will depend on the type of membership she has. This could be proof of age, benefits, or being a student for instance. Just send it over to the email mentioned with her email address. DH
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Better helpers May 16
 Hi Becky, going by their timetable it does appear that they close early on a Wednesday. If you DM us your email address we can forward your query to Streatham. DH
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Better helpers May 15
Replying to @LouiseClan
Hi Louise, Thank you for your tweet. Please, could you DM us your membership number so we can provide the correct information? IH
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Better helpers May 15
Replying to @JaynieBarker
Hello Jayne, information on all activities can be found here  or by contacting your local centre. MN
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Better helpers May 14
Replying to @WilshawBeth @Better_UK
@BetterhelpersThis will appear to look like an app and then you will be able to book classes normally going forward. KI
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Better helpers May 14
Replying to @WilshawBeth @Better_UK
Hi, Beth, the app can be a bit temperamental, We advise that you log in via the website and you should be fine. KI
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Better helpers May 13
Replying to @nintendomad888
Hi. Please write to customerservices@gll.org along with your better membership number requesting the change of lesson and a member of the team will assist you further. DR
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Better helpers May 13
Replying to @LxGeorgie
You can go to the centre and pay as a non-member. However, prices vary from different centres. Price information will be given to you when you arrive at the centre. KI
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Better helpers May 13
Replying to @Better_UK @DaveOufc
Hi   You should be able to message us now as we have followed you back.  KI
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Better helpers May 12
Replying to @j5_julie
Hi Julie. Thank you for your tweet. Please DM us with further information regarding this and we will be able to look into this further for you.
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Better helpers May 11
Replying to @VanessaEila
Hi Vanessa, We're very sorry to hear about this, please could you confirm the gym you are regarding too? So we can raise this? MJ
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Better helpers May 10
We've just seen you have provided your details in a previous message. Please just send over the class and time. ^MB
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Better helpers May 10
Hi - we are sorry to hear this! Could you please DM us some more details - like the class and time, and also some contact details so a member of management can get in touch. ^MB
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Better helpers May 10
You're welcome! ^MB
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Better helpers May 10
Hi Claudia, thanks for the tweet. Due to circumstances at Highbury Pools we no longer run the drop in Adult and Baby session at Cally Pool. ^MB
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Better helpers May 10
Thank you for this. We have forwarded both email addresses to the centre manager of Streatham and asked that Jon Bartley is included in the email. ^MB
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