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Barclays UK Help
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Barclays UK Help 3m
Replying to @Hazelpude
Apologies about this, I'd recommend contacting them again tomorrow. It may be that the specific team you need are closed. The applications team, who it may be best you speak with, are available 8am-10pm tomorrow. -Kev
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Barclays UK Help 18m
Replying to @jadeb100
Hi there Jade, I can appreciate the urgency of getting this sorted tonight. I've just sent you a DM! Jack
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Barclays UK Help 37m
Replying to @lou_heseltine
Hi there Louise. I'd like to take a further look in to this for you, please can you pop over to DM with a little more information, along with your complaint reference number? Jack
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Barclays UK Help 49m
Replying to @stu_olds
Hi there Stuart. I'm so sorry to hear about about what's happened, I'd like to take a further look into this and help put this right. Please can you pop over to DM with a little further information? Such as any previous contact and also a complaint reference number. Jack
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Barclays UK Help 53m
Replying to @ashpepe
Ah right, when you select pay and transfer at the bottom of the screen, then manage payments, can you see the option for contactless mobile there now? -Kev
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Barclays UK Help 57m
Replying to @chrischapmanwrs
I am sorry about this, I can pass feedback on to the branch for you around the staffing levels and the queues. If you need to pay in coins in a branch, this would need to be done over the counter, rather than at a machine. -Kev
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Barclays UK Help 58m
Replying to @Guesty22
Hi there Matt. I'm so sorry to hear about your recent experience. Just to check, were you able to deposit cash into your account? Please pop over to DM, I'd like to explore other options, such as our post office banking to ensure you don't have to wait this long in future. Jack
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Barclays UK Help 1h
Replying to @Chadderbox2018
Ah no worries :) Have a great evening stopping in then Chad. We are here 24/7 if you need anything else at all. -Kev
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Barclays UK Help 1h
Replying to @paul_umbriel
I see, we would need to log this issue via a secure channel, so we could take some more details of this. Our online helpdesk are available on 0345 600 23 23 and they are open 24/7. -Kev
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Barclays UK Help 1h
Replying to @ashpepe
Hi Ash, apologies about this. Are you trying to access contactless mobile from an android device? -Kev
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Barclays UK Help 1h
Replying to @Hazelpude
Hi Hazel, thanks for getting in touch. You'd need to speak with our mortgage team, to check how we can help. Their number is 0800 197 1081 and they are open 24/7. -Kev
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Barclays UK Help 2h
Replying to @chelsey_thomas
Hi Chelsey, I'm sorry to hear this. I can't DM you, but have sent a link so you can DM us. If it's the tech pack you have with us, I can talk you through doing this online. -Kev
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Barclays UK Help 2h
Replying to @paul_umbriel
Ah right, that side of things sounds like a browser issue. Can you try a different web browser and let me know if the button works now please. -Kev
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Barclays UK Help 2h
Replying to @Chadderbox2018
Ah it's blue and white and looks like a calculator, where you put your card in to it. Does that ring any bells? If not, pop through to DM wiith your full name, address and I'll have one sent in the post for you. -Kev
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Barclays UK Help 2h
Replying to @adzbaron
Hi there, thanks for getting in touch. I'm sorry to hear that you're having issues with the apr. There are no mass issues with it. What happens when you are using it? Any error codes or messages will help me understand the issue and how to resolve it. -Kev
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Barclays UK Help 2h
Replying to @pickstock_megan
You're welcome, let me know if you need anything else at all Megan, we are here 24/7 :) -Kev
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Barclays UK Help 3h
Replying to @paul_umbriel
Hi Paul, I'm sorry to hear you're having issues getting logged in. Are you able to log-in with your PINsentry still or is that when you click the button and nothing happens? -Kev
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Barclays UK Help 3h
Replying to @pickstock_megan
Thanks for clarifying Megan. That's right, you'll be able to do this with photo ID in any branch of Barclays. -Kev
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Barclays UK Help 3h
Replying to @ellajshipley
Hi Ella, thanks for getting in touch. We would need to speak with you securely to issue this. Are you still able to log-in to our website using a PINsentry card reader? (rather than passcode and memorable word) -Kev
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Barclays UK Help 3h
Replying to @MrStabbles
Ah I completely understand. I do apologise the timings for the specific department isn't suitable Adam. Jo
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