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BPESA National
Official twitter page for BPESA - The Global Business Services (GBS) Sector Trade Body & Industry Association incl. BPO / BPS / BPM / Shared Services & CCC's
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BPESA National 12h
& the GBS Sector in South Africa continues to build digital skills for 4IR, to meet our global client needs, and to contribute meaningfully to the “society that works” in which our digital citizenship is experienced favorably throughout the world.
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BPESA National Aug 10
, is strengthening its relationship with and Public Relations to promote South Africa’s value proposition for global business services to Australian based BPOs, ITOs and big brand clients.
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BPESA National Aug 9
BPESA celebrates the courageous, incredible, inspiring, strong, compassionate, ambitious & successful women in our sector & country. May women be cherished, respected & celebrated everyday! "There is no limit to what we, as women, can accomplish." ~ Michelle Obama.
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BPESA National Aug 9
wishes all the women in the GBS Sector in South Africa and abroad a very special day to day. May you all be celebrated for the amazing people you are and the work you do.
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BPESA National Aug 7
- This was inevitable and anticipated. Time to really power up the digital skills supply chain.
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BPESA National Aug 7
- Read the work of the Presidential Commission on 4IR which emphases the principles of 4IR strategy to guide South Africans in crafting a shared 4IR future.
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BPESA National Aug 6
has partnered with durhamlane ( ), a growth acceleration specialist, to extend the reach of South African in the UK market for global business services.
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BPESA National Aug 4
has been working over the past few years to formulate and implement a strategy for the GBS Sector to rapidly build and sustain the skills required to compete in the digital economy and global market place for digital services
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BPESA National Aug 4
GBS operators in South Africa are investing in enhancing digital Customer Experience (CX): (shift from voice to chat/messaging, use of cloud systems, creating digital academies, and driving digital skill development (e.g. analytics, cloud). Read more .
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BPESA National retweeted
ITWeb News Publication Aug 4
AWS is set to gauge local cloud maturity in a new survey and a series of webinars.
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BPESA National Aug 4
Read Mat Conn's great article titled "The contact centre agent of the future is a skilled problem solver" - so relevant now and so true about SA contact centre agents.
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BPESA National Aug 3
- The GBS Sector in South Africa has shown Strong Resilience in the Face of COVID-19 - with strong government support in policy alignment and granting ‘essential services’ status to the GBS sector. Read what CEO's are saying ..........
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BPESA National Aug 3
Now firmly focused on recovery and growth, join us engaging BPOs and the big global client brands in North America, the UK, parts of Asia and Africa, and Australia to expand or start up new operations here.
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BPESA National Aug 3
BPESA in collaboration with will be facilitating a Q&A webinar on South African Labour through and GBS CEO - Johnny Goldberg - will be facilitating the webinar. Mr Goldberg is a leading voice in South African Labour Law.
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BPESA National Jul 30
Did you miss out on the POPIA Webinar hosted this Monday, 28 July by BPESA in collaboration with Access the webinar recording here on our YouTube channel:
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BPESA National retweeted
Traci Freeman Jul 28
Attending such a brilliant POPIA webinar with fantastic facilitator - Thorough overview of data protection and privacy
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BPESA National Jul 27
joined the briefing session this morning to discuss detailed plans for an inclusive economic recovery strategy for South Africa. Proud to play our role in the Sector.
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BPESA National Jul 26
On behalf of BPESA and the GBS community - we wish Minister Ebrahim Patel a safe and strong recovery. Minister Patel you are a true champion of our Sector and the impetus behind much of our success.
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BPESA National Jul 23
Achieving a trajectory requires organisations to "future-proof" employees for new working requirements through skilling. The BPESA is a catalogue of Member training solutions against in-demand roles & critical skills for GBS.
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BPESA National Jul 23
Follow BPESA via our website for industry updates & news. This week find updates from BPESA Members on "Working from Home in 2020" & Pivotal Data on "Covid-19 lockdown expedites Harambee's cloud migration plans"
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