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BBC iPlayer
All the latest news, trailers and exclusives from your favourite BBC shows. Tech help here:
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BBC iPlayer 6h
Replying to @brianlaungaoaeh
Hey Brian, we have a few steps on our Help site that can fix issues with BBC Sounds on Desktop : If this problem persist, feel free to get back in touch.
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BBC iPlayer 8h
Replying to @DavidSShaw13
Hello David, this may be an issue with the version of Android you are using. You can read more about supported devise on the following link: Feel free to get back to us if you need anymore advice or help.
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BBC iPlayer Nov 28
Replying to @highwaylass
Hi! The Fire Stick models are supported, this looks to be something else. Could you please try updating the firmware for Fire Stick, uninstall and reinstall the app and then try a hard reset? This help page will explain those steps in detail:
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BBC iPlayer Nov 28
Replying to @Emloveswhat
We appreciate you letting us know, as sometimes these can slip through the cracks and we can miss them. Keep checking the episode later in the day and tomorrow and hopefully, they get added as soon as possible. Very sorry for the inconvenience.
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BBC iPlayer Nov 28
Replying to @Emloveswhat
Hi Emma! I have just tested this on the TV app and browser as well, all episodes had subtitles apart from episode 4. Is that the same for you? I will raise this with our engineers to get fixed but in the meantime, can you let us know if that is that same for you?
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BBC iPlayer Nov 27
Replying to @doam2019
Hi Shannon, sorry for the delay. You'll not be able to remotely sign out of a device but you can change your password here: This would be updated across all devices and you would be prompted to enter the new password to use your BBC account.
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BBC iPlayer Nov 27
Replying to @mattrunback
Hi Matt. If you're being repeatedly asked to sign into iPlayer there are a few things you can try here: You can also use the 'Contact Us' button for further help.
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BBC iPlayer Nov 27
Replying to @frogmantaz
Hi Matthew. If you already have a case with our tech team you'll have to use our webform to follow up on any communication here: Hope you get it sorted!
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BBC iPlayer Nov 27
Replying to @adrianoneil
Hi Adrian. The app needs to be open for downloads to complete. The time depends on the speed of the connection/size of the programme. Your phone's standby time can be changed in your settings but we appreciate the feedback too.
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BBC iPlayer Nov 27
Replying to @carlatkin01
Hello there, sorry for the delay. Due to rights restrictions we can usually only have programmes available for a limited time after broadcast. If specific episodes of HH you have in mind are repeated then they will be available here: Thanks!
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BBC iPlayer retweeted
BBC Press Office Nov 27
💷 ‘Millennial ’, ‘ meets ’ - watch the programme everyone’s talking about. All episodes of available now on and weekly on :
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BBC iPlayer Nov 27
Prove your worth Industry, all episodes streaming now on
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BBC iPlayer retweeted
BBC Press Office Nov 27
! and will air world exclusive special as meets in December:
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BBC iPlayer Nov 26
Replying to @emmatr0nz
Hello Emma, apologies for the delay. I hope you've been able to watch back yesterdays episode. Usually pre-recorded programmes are available just after the live TV broadcast ends, but sometimes it can take a while to process. I hope this helps.
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BBC iPlayer Nov 26
Replying to @CallumWhatling_
Hello Callum. Apologies for the delay. We're working with both Sony and Microsoft to make the BBC iPlayer and BBC Sounds apps available as soon as possible. I hope in the meantime that you'll be able to access iPlayer through a different device.
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BBC iPlayer Nov 26
Replying to @SteveSayersOne
You may wish to contact the production company directly: They might have the track list information for the episode. I hope this helps :)
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BBC iPlayer Nov 26
Replying to @Brazilguy87
Hello Alexander. Series 2 has just expired from iPlayer. Due to rights restrictions we can only make it available for a limited time. We appreciate the interest in making it available again. For further information: I hope this helps.
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BBC iPlayer Nov 26
Replying to @a_non_coward
Hello, yes His Dark Materials is available in UHD. For the full effect you'll need a HDR TV that supports HLG. Please see this link for the programmes and TV models supported in our UHD trial: I hope this helps.
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BBC iPlayer Nov 26
Replying to @SteveSayersOne
Hello Steve, please contact our BBC enquiries team here: They should be able to help find the music track. Thanks
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BBC iPlayer Nov 26
Replying to @count_on
Hello Helen, I've checked and both episodes are available. Please see this link: I hope this helps, but if you're having problems finding the episodes on your device, please contact us: Thank you.
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