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BBC iPlayer
Discover amazing TV, Radio and Kids shows and programmes available on BBC iPlayer. Tech help:
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BBC iPlayer 12h
Replying to @jim_mutch
Hi Jim, sorry to hear this. Unfortunately this is an issue we are currently investigating and treating as a top priority. We have an FAQ page here: where we post updates and some tips to try. Hope that helps in the meantime.
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BBC iPlayer 12h
Replying to @kirstyericax
Thanks Kirsty. We've checked and you're right, ep 2&3 are missing subtitles and we're working on fixing this. However we have subtitles on ep 4 and 5. Can you check ep 4&5 again please to see if the issue sorted itself and if not, please let us know what device you're using?
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BBC iPlayer 13h
Replying to @studioromeo
Hmm, it might be related to an issue we're investigating where the app is failing to load for some users on TV and some games consoles, but send us the info just to be sure, and our tech guys will have a look. Give as much info as you can. Thanks again - hopefully they can help.
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BBC iPlayer 13h
Replying to @studioromeo
Hey Rob, this is a strange one. Could you get in touch through our web form () or Live Chat (just look for the 'Live Chat' icon on the Help Site between 4.15pm and midnight). We'll be able to get more info and have a better look at it for you. Thanks!
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BBC iPlayer 14h
Replying to @peterborweather
Hi there, the series is being uploaded to BBC iPlayer for the second time as it is now being aired on BBC One. As only 2 episodes have been broadcast so far, there are only two available on BBC iPlayer. As the weeks go on, more will be added. Hope that helps.
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BBC iPlayer 14h
Replying to @emageek
Hi Emma, sorry to hear this. Can you try these further troubleshooting steps and let us know how you get on? Here's the link:
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BBC iPlayer 15h
Replying to @tinathomas07
Thanks for this, Tina. We're aware of this issue on the TV app and our tech guys are working on a fix. For now, you can either use autoplay, or if you can sign in, select the episodes on another device, then use your 'Continue Watching' on the TV to find them. Hope this helps.
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BBC iPlayer 15h
Replying to @CoopsOnTour
Great to hear, Andrew. Thank you for letting us know. Enjoy the rest of your night 😊👍
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BBC iPlayer 15h
Replying to @incongruousm
Hey Jason, we don't have any info on this just yet. If Android TV is added to our supported list, you'll see it updated here:
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BBC iPlayer 16h
Ouch! We wouldn't want to encounter that Beatle, EVER 😲 on BBC iPlayer 👉
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BBC iPlayer 16h
Replying to @Chappers2602
Hi Dan thanks for getting in touch. Unfortunately there isn't a way to do this now but we are aware of interest in this feature. We'll certainly pass on your comment to the development team.
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BBC iPlayer 16h
Replying to @Supersuth
Hi Ross thanks for getting in touch. Unfortunately there isn't a way to do this now but we are aware of interest in this feature. We'll certainly pass on your comment to the development team. Hope the car journey goes smoothly in the meantime.
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BBC iPlayer 16h
Replying to @zeusrealm
Hey Edward, it's no problem. Please don't hesitate to contact us about things like this. We're always happy to help and sometimes it is something that we can speed up or help fix. Have a great day.
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BBC iPlayer 16h
Replying to @JimLeeder
Hi Jim, sorry to hear this. Can you please contact us via this form: Please give us you device info, details of the bug and app system settings. Thanks.
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BBC iPlayer 17h
Replying to @CoopsOnTour
Hi Andrew, sorry to hear this. Does the message appear on all shows or just some? Can you please try all the steps from our troubleshooting page here: and let us know how you get on?
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BBC iPlayer 17h
Replying to @tinathomas07
Hi Tina, it should go up to Series 9 episode 6. Can you let us know what platform you're watching on and we'll investigate this for you? Thanks
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BBC iPlayer 17h
Replying to @notmyconcern
Hi Thomas, sorry to see this. We suggest trying the steps from this page and then give us a shout if you're still getting the error message.
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BBC iPlayer 17h
Replying to @kirstyericax
Hi Kirsty. Thanks so much for getting in touch, we can certainly get this sorted for you ASAP. What platform are watching on? Can we just clarify; it's series 6 episodes 2,3,4 and 5 that don't have subtitles?
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BBC iPlayer 17h
Replying to @erumpenthorn
Hi Alex, we are still looking into this however can't guarantee if it will be fixed before programmes expire. We hope in the meantime you can still enjoy the shows even with the line. Thank you for your patience on this matter.
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BBC iPlayer 18h
You can have your cake and eat it with this 'healthy' chocolate pudding recipe! 😍😋
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