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Aviva UK Support
Official customer support for We're available weekdays 8am - 8pm, Sat 8.30am - 5pm & Sun 10am - 4pm. Please share personal information via DM only.
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Aviva UK Support 30m
Replying to @uexpectme2talk
Sorry to hear that Craig, so we can locate the best team for you to speak to, please could you DM your full name, DOB, postcode, email, contact and policy number? ~ Mike
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Aviva UK Support 40m
Replying to @mightyducks69
.... and contact number & I'll help where I can. Thanks ~ Tasha
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Aviva UK Support 40m
Replying to @mightyducks69
Sorry to hear that, Shaun. Have you tried deleting your cookies or tried using a different browser? If so & it's still not working, please forward the voucher email to me on social@aviva.com along with your full name, date of birth, postcode, policy number ....
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Aviva UK Support 1h
Replying to @thebanns
I'm really sorry to read your tweet. Please could you DM your full name, date of birth, postcode, policy number, email address & contact number & I'll help where I can. Thanks ~ Tasha
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Aviva UK Support 1h
Replying to @amandeep86
Hi Amandeep, We ask that your mother takes the Dr's advice, so if they're happy that shes fit to drive then so are we. If you could DM me your name, DOB, postcode, email, contact and policy number please, I'll make a note on the policy. ~ Mike
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Aviva UK Support 1h
Replying to @paulbradshaw001
Sorry to learn of the wait time you're experiencing, Paul. Have you managed to get through since your tweet? ~ Tasha
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Aviva UK Support 2h
Replying to @IainDodd
.... further, please do not hesitate to contact us on social@aviva.com. Thanks ~ Tasha
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Aviva UK Support 2h
Replying to @IainDodd
.... opt-out of receiving such communications. We have reviewed all of our customer literature to ensure we are meeting the requirements set out by the GDPR and also respect the new rights of customers introduced by the regulation If you would like to discuss this ....
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Aviva UK Support 2h
Replying to @IainDodd
.... data controller to carry out marketing in certain situations and providing that other conditions are met. We may send marketing communications where customers have an existing relationship with us, or have requested a quote, unless customers specifically ....
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Aviva UK Support 2h
Replying to @IainDodd
Thanks for your feedback from our website, Iain. Our approach to marketing communications is compliant with GDPR (and other related regulations). GDPR maintains that data controllers can continue to rely on the legal basis of legitimate business interests of the ....
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Aviva UK Support 2h
Replying to @mertinuk
Please also have a look here at our website for information on how it may affect you. Many thanks ~ Will
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Aviva UK Support 2h
Replying to @mertinuk
Hi Martin, In the event of a “no-deal” Brexit, customers travelling to Europe may need to take action for some types of cover such as motor or travel insurance. That is all we have so far I'm afraid. ~ Will
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Aviva UK Support 3h
Replying to @gardnersrose
Hi there, sorry to hear you're stressed by the process. I can understand that pensions can to a lot to take in at one time. I can try arrange the team to contact you at a time that suits you best, Dm me the info if you would like that ~ Will
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Aviva UK Support 4h
Replying to @JKRosie
I see sorry. Please could you DM the details requested in my other tweet and we'll look into it right away and arrange for someone to get in touch. Thanks. ~ Yannis
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Aviva UK Support 4h
Replying to @JKRosie
... For us to look into this please DM your full name, date of birth, postcode, your bank's name and account type, and email address and contact number. As mentioned I would also advise contacting Apple about this. Thanks ~ Yannis
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Aviva UK Support 4h
Replying to @JKRosie
... as this could indicate unauthorised access to your iCloud. Please do so urgently, but we'd like to do our own investigation to see if this behaviour has to do with the device we shipped you. ...
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Aviva UK Support 4h
Replying to @JKRosie
I see. Based on the fact they showed up only recently and on an online account, it suggests it is not device-specific but account-specific. With that in mind we suggest you urgently contact Apple Support (they have a Twitter, but I'm not sure they service UK users) ...
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Aviva UK Support 4h
Replying to @rachellankester
Sorry to hear that, Rachel. Have you been able to get through since your tweet? If not, please DM your full name, any details you have of our insured, your email address & contact number & I'll help where I can. Thanks ~ Tasha ~ Tasha
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Aviva UK Support 4h
Replying to @JKRosie
Hi Rosie. Is it an iPhone? Are they photos & videos that were saved to your icloud account? ~ Tasha
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Aviva UK Support 6h
Replying to @nimphh
[...] If you have and it's still not working, please forward the voucher email to social@aviva.com along with your full name, date of birth, postcode, policy number and contact number and I'll help where I can. Thanks ~ Yannis
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