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Ask eBay 48s
Replying to @Iamjacksalmon
We try to be as transparent as possible when charging fees. Final value fees are calculated as a 10% percentage of the total amount the buyer pays, including shipping and handling. Find out more here: or reach out for further info. ~ Cinthia
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Ask eBay 37m
Replying to @neil_harrow
Yes, we usually charge a Final Value fee of 9/10% depending on the category-. This fee covers all of the services we offer, such as having a quick listing tool for you to get items up fast, invoicing your buyer, and more~ Laura J
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Ask eBay 1h
Replying to @mhawkes81
Thank you for your reply. We'd be happy to take a look at the listing and report for this. It's important to us that there is no item location misrepresentation. Please DM the item number and I can investigate further for you. Thanks ~Katie
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Ask eBay 2h
Replying to @BobSHuntington
Sorry to hear that there have been issues with your responses Robert! We haven't received any similar reports but we can certainly look into this for you! Are you still encountering this problem? ~ Laura J
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Ask eBay 2h
Replying to @Scoopey2200
Hi there! I'm sorry to hear about your experience with the seller. We hold the seller responsible for all cases and they do impact the score of their account. I'd be happy to take a closer look at the cases. Please DM some further details. Many thanks ~Katie
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Ask eBay 5h
Replying to @Gdalfthefab
Hi there, great question! You can open an Unpaid Item Case . Once it closes your fees will be refunded to your selling invoice so you won't be charged for the item since it didn't sale. ~Brittany
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Ask eBay 9h
Replying to @ClipperKeith
You certainly can! Check your DMs! ~Britt
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Ask eBay 9h
Replying to @Rad_Musicolours
We'd be happy to take a look at that claim for you! Could you DM us your name, email address and registration zip/postal code? ~Britt
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Ask eBay 10h
Replying to @hoodpaul
Hey Paul, if you paid for the item through eBay we're more than happy to extend our eBay Money Back Guarantee coverage to you! Please feel free to DM us with any questions you have, we are happy to help! ~Britt
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Ask eBay 10h
Replying to @Tyson_MLB
I can definitely understand wanting to avoid the extra step. We'd love to find a way to make those costs more competitive and we'd be happy to share that feedback. ~Corey
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Ask eBay 11h
Replying to @delaham
That's not a face we like to see you make. Is there anything I can help with? Let me know. ~Chu
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Ask eBay 11h
Replying to @sameerkhurana
Is that for the currency from parnupong1980? Please let us know. ~Corey
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Ask eBay 11h
Replying to @Tyson_MLB
We'd be happy to pass along that feedback. We always want to make the features on the site as useful & cost effective as possible. ~Corey
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Ask eBay 11h
Replying to @sameerkhurana
Let's see what's going on. Can I ask you to DM your email address, full name and registered postal code so we can see why that's happening? ~Corey
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Ask eBay 11h
Replying to @sameerkhurana
If you check out for multiple items from the same seller in the same transaction the site should be able to combine that. We aren't able to combine in other situations but we're always working to add more options. Let us know what happened there. ~Corey
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Ask eBay 11h
Replying to @ilohmilo
We're sorry for any confusion. There may be times we suspend accounts if we cannot verify information or if old accounts have unresolved issues. Please know we'd only take this action if we had concerns. DM your email, full name & zip. ~Lori
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Ask eBay 11h
Replying to @steveyknight
We'd be happy to send that back. Can I ask you to DM your email address, full name and registered postal code so we can review? ~Corey
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Ask eBay 11h
Replying to @Tyson_MLB
I can understand. GSP is more competitive with higher price items. I'd recommend reaching out to the seller to see if they'd be willing to ship directly. Let us know if we can help there. ~Corey
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Ask eBay 11h
Replying to @eileenanndoran
That shouldn't impact your search standings--it is just to encourage selling best practices. Just to be sure I searched several of your items and all came up quite high in best match. We do appreciate the report though and will get to work on that. ~Corey
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Ask eBay 12h
Replying to @jads_attic
Great question! Our Guarantee would benefit our sellers in the event that a buyer claims they hadn't received an item while tracking shows otherwise. If an item is lost in the mail, it's best to look into insurance & working w/ the carrier. Hope this helps! ~Charnell
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