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Ask Spectrum
Spectrum's support team. Spectrum will never ask you to post your private info publicly, please restrict private info to DM's.
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Ask Spectrum 7m
Replying to @LeftyForPhilly
I am sorry for the poor experience. Can you please DM/PM the full service address and phone # on the account, as we assist customers’ countrywide. ^CD
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Ask Spectrum 8m
Replying to @BiggUU254
Should you change your mind and wish for us to assist, we are always here for you 24x7! Have a great day! ^JLM
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Ask Spectrum 8m
Replying to @TrueBoljibears
Good Morning, I am truly sorry to hear that this issue has not been resolved. If you can please DM your phone number and address I would be more than happy to take a look into this for you. ^AH
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Ask Spectrum 11m
Replying to @SchuckJH
My apologies for your previous interactions. If there is something you needed assistance with, we are here to help any way we can. If so, please DM me your account number and full address. -Chandra ^LT
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Ask Spectrum 14m
Replying to @deblemens
Can you press the reset button on the back of the router and let me know when this is done. ^SS
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Ask Spectrum 19m
Replying to @RedPillFacebook
We are sorry to hear about you recent experience. May we ask what led you to call in today? ^AH
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Ask Spectrum 21m
Replying to @CATT_inthehat
To address your concerns we would like to review your account further. Please DM your account information and we can go from there. ^SS
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Ask Spectrum 23m
Replying to @deblemens
Prior to resetting the modem do you notice if the modem lights change? If so, what lights? ^SS
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Ask Spectrum 26m
Replying to @selby_jeffrey
I have not heard of any issues reported with this channel. Can you please follow/DM your account number. ^SS
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Ask Spectrum 27m
Replying to @CATT_inthehat
Hi Kendall. Sorry for the poor experience. Can you please DM us further details along with your account information we'd be happy to assist. ^SS
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Ask Spectrum 28m
Replying to @jerrylawsoniii
I do apologize for the service issues. Could you please Follow/DM your full service address or account number so I may assess the situation at this time? Thank you! ^JLM
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Ask Spectrum 28m
Replying to @selby_jeffrey
Good Morning! Can you please follow/DM your account number. ^SS
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Ask Spectrum 32m
Replying to @deblemens
I see the modem is online and connected for 38 days. When the connection is lost what steps are taken if any to restore the connection? ^SS
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Ask Spectrum 35m
Replying to @misslv007
Good morning, I am happy to look into any issues that you're having. Please Follow/DM us your account information including the full address and phone number so that I may assist you. ^JF
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Ask Spectrum 35m
Replying to @ThreeCard_Monte
I would be happy to look into the service interruption. Please follow/DM your account number as well as the service address. ^SS
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Ask Spectrum 36m
Replying to @Nothinbutjays
Good morning Chabby, I am happy to look into this for you. Please provide your full address so that I may check with serviceability. Thanks ^JF
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Ask Spectrum 39m
Replying to @JayMartinez_23
Good Morning. Can you please follow/DM your account number as well as the service address. ^SS
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Ask Spectrum 45m
Replying to @BiggUU254
Good Morning. I am very sorry for the poor experience. Can you please follow/DM us on how we can assist you? ^SS
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Ask Spectrum 50m
Replying to @WeHateCharter
My apologies, If there is something specific I can assist you with please feel free to send me the account number in a DM and I will be happy to assist. I look forward to your response. ^CL
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Ask Spectrum 52m
Replying to @erjohnjordan
Thank you for reaching out, if you can please direct message me your account number and full address. I can certainly check on that for you. ^LT
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