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Ask Spectrum
Spectrum's support team. Spectrum will never ask you to post your private info publicly, please restrict private info to DM's.
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Ask Spectrum 2m
Replying to @ToniKellyStudio
My apologies for the issues you are having with your internet. Please follow/DM either your service phone number, full service address or account number and I would be happy to look into this for you. ^JK
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Ask Spectrum 3m
Replying to @TMI_Institute
That is correct. Through the DVR manager you are going remotely into the DVR to record but that is the only option with the app. ^JK
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Ask Spectrum 4m
Replying to @NealPackard
I do apologize for the inconvenience and I will be happy to help. Can you DM me your account number & the name on the account? -JP
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Ask Spectrum 5m
Replying to @ElCapitonMerica
Good Morning, we would be more than happy to assist you with this issue. Can you please DM your full service address so that we can locate your account? ^AH
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Ask Spectrum 7m
Replying to @Prxspect
Good Morning, we would be more than happy to assist you with your WiFi issues. Can you please DM your full service address so that we can locate your account? ^AH
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Ask Spectrum 7m
Replying to @Lmoore0661
My apologies for the service interruption you’re experiencing. Please follow/DM your service phone number, full service address or account number and I would be happy to look into this for you. ^JK
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Ask Spectrum 8m
Replying to @suchanicegirl
I do apologize for the inconvenience and I will be happy to help. Can you DM me your account number & the name on the account? -JP
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Ask Spectrum 9m
Replying to @jeffalan2112
I am sorry for the poor experience. Can you please DM/PM the full service address and phone # on the account, as we assist customers’ countrywide. ^CD
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Ask Spectrum 10m
Replying to @TMI_Institute
I do apologize but that feature of recording on a receiver box and watching on an app is not one we provide at this time. ^JK
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Ask Spectrum 11m
Replying to @jrolson1013
My apologies for the issues you are having with your cable service. Please follow/DM your service phone number, full service address or account number and I would be happy to look into this for you. ^JK
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Ask Spectrum 16m
Replying to @gordonsaft
Good Morning! I can look into the service interruption. Please follow/DM your account number as well as the service address. ^SS
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Ask Spectrum 17m
Replying to @TMI_Institute
Were you using the app and having this issue with the channels or was this on a receiver box? ^JK
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Ask Spectrum 28m
Replying to @TMI_Institute
My apologies with the issues you are having with your On Demand content. The content listed for each show is provided and maintained by that particular network. Spectrum has nothing to do with what shows are available or not available. ^JK
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Ask Spectrum 28m
Replying to @chrisemistery
We ask that you please contact a specialist at: 855-757-7328​​​​​​​​​​ discuss the available options for your account. ^SS
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Ask Spectrum 49m
Replying to @juzepi
At this time we no longer offer the Phone2Go app. Maybe something will be offered in the future but at this time I do not have anything stating when/if that will be. ^SS
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Ask Spectrum 55m
Replying to @paralegalpretty
I am very sorry for the frustration. I do not see any contacts via this channel. In order to review the account I do ask that you please DM the account information and we can go from there. ^SS
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Ask Spectrum 58m
Replying to @strangeone160
I am sorry for the poor experience. Can you please DM/PM the full service address and phone # on the account, as we assist customers’ countrywide. ^CD
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Ask Spectrum 58m
You would DM us by clicking our page and sending us a direct message -JP
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Ask Spectrum 1h
Replying to @isabella19pan
you sent us a public message, a DM is a direct message -JP
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Ask Spectrum 1h
Replying to @thomas52764
My apologies on the service issue and poor experience, we can certainly take a look. Please Follow/DM the account information including the full address and phone number. ^SH
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