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Apple Support
We’re here to provide tips, tricks and helpful information when you need it most. We’re available every day to answer your questions, from 5am-8pm Pacific.
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Apple Support 3m
Replying to @_fatemad
We’re here. You can use the Find my iPhone to locate your AirPod. Put the one you have in the case and check the FMiP map. You may be able to find the other one. Still no luck? Try to play a sound. Check it out: DM us for more help.
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Apple Support 4m
Replying to @fangayling
Congratulations on the new iPhone! It shouldn’t be a problem at all to use your iPhone as soon as you get it, even during the initial charge. If you have additional questions about your iPhone, let us know in DM.
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Apple Support 8m
Replying to @MryrsM
We know how important it is to be able to sign into your iCloud account. Please DM us details regarding any error messages you're received and we'll do our best to help.
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Apple Support 11m
Replying to @mysticviolinist
We are here to support you with your Apple Pencil. Please send us a direct message and we can continue looking into service options together.
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Apple Support 13m
Replying to @zimfo
Thanks for reaching out to us with your inquiry regarding your copy of Final Cut Pro. For this, you'll want to connect with our iTunes Support team for assistance at They'll be happy to assist you.
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Apple Support 15m
Replying to @mkizziah
That certainly isn’t what we like to hear. We want you to be able to enjoy using your new iPad! Please DM and tell us what happened. We’ll meet you there to help!
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Apple Support 20m
Replying to @MattMet86
We’d like to learn more about what you’ve noticed. We’ve got your back, and are here to help. Let’s start by going over your current iOS version from Settings > General > About in a DM. Let us know any other steps you’ve tried as well like restarting.
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Apple Support 24m
Replying to @JMarkyBB
We appreciate customer feedback! Please use our online feedback form to let us know about the features you’d like to see added in iOS. You can access the form from this website:
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Apple Support 26m
Replying to @DearAJR
We are here to help. You should be able to mute notifications from the group text: 1. Go to the group text. 2. Tap the top of the conversation, then tap info icon. 3. Turn on Hide Alerts. Your watch notifications mirror your iPhone, so the notifications should stop.
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Apple Support 26m
Replying to @callmemendoza
We’d be glad to help look into your Apple Watch and your next steps. Let’s get that taken care of so you can get back to using your device. Let us know more about the situation in a DM.
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Apple Support 31m
Replying to @EthanRocheleauu
Are you prompted with a password hint to help you recall what the exact password is? Please let us know in DM, and we'll continue there.
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Apple Support 32m
Replying to @JaBa_LBC
Let's take a look at this together. Here are some steps that typically help when a device charges slowly or won’t charge: Send us a DM if the behavior persists. We'll do what we can to help.
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Apple Support 34m
Replying to @minniecanteven
Thanks for reaching out. We’d be glad to help. Does it help if you restart the iPhone or put in and take out the headphones a couple times? Let us know in DM.
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Apple Support 37m
Replying to @melokia2115
We’d be happy to take a look into this with you. Have you been able to use Visual Voicemail before? Check out these steps here and let us know if they help:
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Apple Support 44m
Replying to @JoeSiegler
Hello! Only certain devices are eligible for the iOS 10.3.4 update, click here for details: This is based on device compatibility. That’s why you only see iOS 12.4 as a listed option. DM us if you have questions.
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Apple Support 49m
Replying to @EthanRocheleauu
OK. Do you use Notes on another Apple device? If so, are you signed in with the same Apple ID and password?
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Apple Support 56m
Replying to @jasonkenney
We’re happy to look into this with you! Let’s work together in DM. Let us know whether you see a window pop up, or a link anywhere with the Terms and Conditions. We’ll meet you there.
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Apple Support 1h
Replying to @EthanRocheleauu
We’d be glad to see what we can do to help. Do any of your notes have passwords? If so, that one password should unlock all of them. More info on unlocking notes can be found here:
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Apple Support 1h
Replying to @unsweetnd
Thanks for getting back in touch. We’d be happy to look into this. Send us a DM with your iOS version, and we’ll go from there. You can find the iOS version by going to Settings > General > About.
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Apple Support 1h
Replying to @JAAYXVX
You’re in the right place for help today! Is your device charging at all? Let us know in DM which steps from you’ve tried, and how you’re trying to charge:
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