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Apple Support
We’re here to provide tips, tricks and helpful information when you need it most. We’re available every day to answer your questions, from 5am-8pm Pacific.
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Apple Support 9s
Replying to @Itz_MizzChrissy
Got it! Send us a DM with the country that you are located in to continue.
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Apple Support 1m
Replying to @ThisIsLava
When did you notice this first begin happening? Let's also look at the steps here: It has some steps we want you to try. Let us know the results.
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Apple Support 2m
Replying to @_fifitastic
Hey there! We appreciate you reaching out to us, but when it comes to short code texts, those pass solely through your carrier. As long as you make sure you're using the SMS/MMS settings listed here, everything we handle is good to go:
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Apple Support 3m
Replying to @tereseee
At this time, we'd like to go ahead and complete the software update. Click here for those steps: Please be sure to secure your data by creating a backup.
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Apple Support 3m
Replying to @BruthaBillyJ
Not just yet, but thanks for trying those steps. Send us another message in DM, then we'll go from there.
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Apple Support 4m
Replying to @riky_ofs
We'd be glad to help share the best resources for a Mac that was lost or stolen. Click here:
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Apple Support 5m
Replying to @aviannaaaaa
OK. Can you tell us which iOS version you are using on these devices please?
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Apple Support 5m
Replying to @Itz_MizzChrissy
We'd like to help! Are you getting any error messages when trying to update?
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Apple Support 5m
Replying to @waste_bin_
Thank you for reaching out. Let's help. The iPhone is designed to provide a warning if the battery is in need of service. Have you received a message that looks like the following?
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Apple Support 6m
Replying to @NicoleCoulanges
Having your Auto-correct features working great is expected and we'd like to help. Please DM us your model of device and the iOS version installed. If you've attempted any troubleshooting let us know, so we don't have you repeat any actions.
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Apple Support 7m
Replying to @LincolnFresno
Thanks for contacting us today. We definitely understand that slow performance can be a challenge. Please let us know which specific iOS version is on your iPhone now. Also, is your iPhone slow when browsing? Messaging? Downloading?
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Apple Support 8m
Replying to @lee4ord
That's a great question. You can unlock, sign in and make purchases using Face ID depending on if the app chooses to support it, check this out:
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Apple Support 8m
Replying to @Ev_Trees
We'd like to see how we can help with this. Have you had the opportunity to review the steps available here? Let us know what you find.
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Apple Support 8m
Replying to @Slider_Daz
We'd be happy to help. Here's a link with more information on iMessage and SMS/MMS:
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Apple Support 12m
Replying to @ThisIsLava
Next, let us know which iOS version is currently installed on your iPhone. This is found going to Settings > General > About. Does the app close immediately when opening or does it close random?
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Apple Support 13m
Replying to @SirDaaav
We'd like to help. Which iOS version is your device running? Let us know in DM.
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Apple Support 13m
Replying to @shawncryans
Let's get started by creating a backup and updating to the most recent version of iOS. Follow the steps here:
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Apple Support 15m
Replying to @jessicadeanrose
Are you using the native Twitter app? If so, make sure the app is up-to-date.
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Apple Support 15m
Replying to @Crystalball1976
We strongly suggest you read the reviews and find a case that works best for you.
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Apple Support 15m
Replying to @HUSK_L917
That's never the experience that we want you to have. Which iPhone and iOS version are you experiencing this on?
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