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Ancestry
Ancestry® is the world's leading resource for online family history & genealogy. Tune-in to Parade of Heroes:
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Ancestry 14h
Replying to @bpalmer1983
We can help, Ben. Does it happen in other browsers as well? Have you followed these instructions to cancel? Direct message us with your Ancestry username if you need additional assistance.
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Ancestry 15h
Replying to @GaslitSCOTUS
We are sorry to hear about the issues you encountered while attempting to reset your password, we will be happy to help. Can you please describe the error you received while attempting to reset your password via direct message so we can investigate?
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Ancestry 17h
Replying to @Scampy_pants
Hi Lara! Sorry for not seeing your question sooner. Please call us at 0-800-783-1340, and we can get that looked into for you.
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Ancestry 19h
Replying to @NakMakFeegle
We're excited for you, Andy! Here's an article with ideas on what you can do while waiting for your results.
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Ancestry 20h
Replying to @SamuelMoult
Hello SamuelMoult. It could be that you are using the wrong email, but it could also be that the code is being send to your spam folder. We would recommend checking your spam folder first. If you still do not see the email code, please DM your information and we will check.
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Ancestry 20h
Replying to @ramirezbakersf
That's too bad, Ramirez. 🤔 You could try troubleshooting () and then resetting the password again, or attempting to sign in with an alternate email you may have used, or on a different device, or simply call us for further help:
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Ancestry 21h
Replying to @LBCeleste
Hi, . Thanks for getting in touch. We know it can be discouraging when you can't find what you're looking for. Do you know where and what year your grandfather was born? We have an article that you may find helpful.
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Ancestry 21h
Replying to @GreenendJulie62
Hi Julie! With each record collection we provide information about it below the search fields. Here's a link for the 1939 England and Wales Register. Our card catalogue is a great way to see what collections are available.
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Ancestry 21h
Replying to @Brian_AHarrison
Hi there! We love to hear feedback from our members on how we can improve our services moving froward. This link - - will let you know where you can send your suggestions on to us. 🙂
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Ancestry 23h
Replying to @HelderMachado
Hi Helder, protecting our customer's privacy is our top priority and our robust consumer privacy and data protections remain unchanged under our new ownership.
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Ancestry 23h
Replying to @44PawsFarms
Hi Ryan, we're sorry to learn that you're having these issues with your DNA results. Are you accessing your results on a browser? If so, please let us know if you encounter the same issues on a different one. We'd recommend trying on Chrome or Firefox. Let us know how you get on.
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Ancestry Aug 13
Replying to @xTeacherTx
We're sorry to hear that - for future reference you can click Search/Card Catalogue and put in "1939 England" to find the collection. The redactions are by the National Archives so you can contact them for opening records on deceased persons: 👍
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Ancestry Aug 13
Replying to @ramirezbakersf
We're sorry to hear that! You should be able to reset your password with these steps: Please let us know if you need any additional assistance. 🙂
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Ancestry Aug 13
Replying to @gisdude
Protecting our members' privacy is our top priority and our robust consumer data protections remain unchanged under our new ownership but if you want to delete your information please try troubleshooting your web browser () and then make another attempt.
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Ancestry Aug 12
Replying to @JayboogieAtl
Hello Arren. We'd be happy to look into it for you. Please send us a direct message with your username. Here's an article with instructions on locating your username.
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Ancestry Aug 12
Replying to @blackrainbow37
We're glad to hear it, Angie. Please let us know if you ever need our assistance. We hope you have a lovely day!
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Ancestry Aug 12
Replying to @blackrainbow37
Hi Angie. We were having some issues last night, however we have been told this should all be resolved now. Please let us know if you are still having any trouble. We apologize for any inconvenience.
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Ancestry Aug 12
Replying to @MikeyTheNose
You're welcome, Mikey!
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Ancestry Aug 12
Replying to @MikeyTheNose
Hi Mikey! There is a 72-Year Rule for when census information can be released. The 1950 census records will be released in April 2022.
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Ancestry Aug 12
Replying to @ChadTev
Hi Chad! It's great that you've discovered so much about your family. It sounds like stories about your ancestors and how they lived were discovered along the way.
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