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Ancestry
Ancestry is the world's leading resource for online family history & genealogy. Visit our website at:
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Ancestry 2h
Replying to @DavidMa85204159
Hey! Any member is free to upload media to their gallery irrespective of whether it is directly related to their own family. These will then reside in your gallery. We might suggest you leave a note or comment on the photo to give context to the image in order to help others.😃
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Ancestry 11h
Replying to @AnthonyNYNYC
Thanks for sharing the article that you found on your Ancestry family tree. I agree it is fascinating what you can find on . Happy Searching 😊
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Ancestry 14h
Replying to @RobertM07436802
Hello Rob, Replying to your question about being able to use AncestryDNA test to solve a crime investigation. That is not how our AncestryDna test works. But, I will give you the link to Ancestry`s "Privacy Statement". Thanks, Tammy
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Ancestry 14h
Replying to @misterlavine
Hello, Dale. We would be glad to provide you time frames. The time frame for the results to be posted is 6-8 weeks from the time that the kit arrives back to our lab, activated. The sample passes through several rigorous inspections.
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Ancestry 16h
Replying to @packrat74
Hey Jan, Sorry to hear you are experiencing problems with Ancestry Beta settings. Here`s a few articles that could assist you in providing feedback.
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Ancestry May 19
Replying to @ResistMeena
Hi! We appreciate you getting in touch. We have no reports of this kind and are anxious to help. Can we ask you to try a little bit of light troubleshooting to see if this helps get you back on track . We hope this helps! Thanks😃
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Ancestry May 19
Replying to @BrownsFN4Life
Hi! If you choose to take a break then you automatically have a guest account. You can continue to sign in, view/edit your tree, respond to messages and search our free databases. The paid documents you have saved are hidden from view until you choose to subscribe again.Thanks.
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Ancestry May 18
Replying to @stephsl13
Hi, Stephanie. We apologize for delay in response and happy to assist. Sorry in about the missing cap/blue fluid. We would be happy to replace your kit at no cost to you. Can you please provide your username in private message and address. We hope to hear back soon!
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Ancestry May 18
Replying to @TheNoseNY
Hello, . We are sorry for any inconvenience and would be happy to assist. Can you please provide us your email address or username in a private message to very any assistance you may be needing. We hope to hear back soon!
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Ancestry May 18
Replying to @taptotoe
Hi jade, thanks for getting in touch. The reason for this is due to a formatting issue. If you could please remove 'Portsmouth', and have only the county and country name listed, that should correct this error. Apologies for any inconvenience this has caused.
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Ancestry May 18
Replying to @MickStrongin
The addition of 13,000 samples to our reference panel along with improvements in DNA science allowed us to refine your results and determine your genetic signature with greater precision. This link will advise further on the update: . Hope this helps! 2/2
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Ancestry May 18
Replying to @MickStrongin
Hi Mick, thanks for getting in touch. We're disappointed to hear your feedback. To clarify, are you referring to our updated ethnicity estimates that we released in September last year? If so, we'd like to set the record straight. 1/2
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Ancestry May 18
Replying to @ImProud2Resist
We'd like to clarify that we're not aware of any immediate plans for additional updates at this time. Your current results are as accurate as possible for where the science is today but as DNA science improves, we expect to be able to identify more specific geographies over time.
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Ancestry May 18
Replying to @ImProud2Resist
If you're referring to a recent email we sent advising that results will be updated on the 30th of May, note that this means that the update we applied to results in September last year will be applied to all accounts as of this date, even those who have not yet accepted it. 1/2
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Ancestry May 18
Replying to @akasmittie
We're sorry to learn that you believe your updated results are inaccurate. If you'd like some help interpreting the results, we'd be happy to take a look at them. Please send us a DM with your Username and details as to why you thick they are incorrect and we'll be happy to help.
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Ancestry May 18
Replying to @akasmittie
Hi there, thank you very much for getting in touch with us today. Please note that as of May 30th, all AncestryDNA customers will be transitioned to the updated results. We are unable to opt anyone out of switching over to the updates results. 1/2
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Ancestry May 18
Replying to @erniestacy
We appreciate that DNA testing is quite a recent phenomenon but we would like to assure you that the AncestryDNA test is indeed able to tell us where our ancestors came from. You might be interested in reading our White Papers which go into more detail:
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Ancestry May 18
Replying to @yup_u_b_nidiot
We can certainly understand your concern about the privacy of DNA results. We'd like to clarify that we've never sold DNA data to insurers, employers, pharmaceutical companies or third party marketers. We have linked our Privacy Statement below.
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Ancestry May 17
Replying to @clinkjet
Hey Ame! If you have hit a "brick wall" and you don't know where to turn next, you can hire a Genealogist. Link for more information:
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Ancestry May 17
@brandywingert this is an incredible story of your families journey! We are delighted that you were able to reunite, and that the AncestryDNA test played a part in it! Stories like this are the only successful evidence we have to provide others. Thank you so much for sharing! 😍
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