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americanair
Official Twitter for the world’s largest airline. We’re here for you 24/7. For more about us or a formal response, visit .
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americanair 2m
Replying to @james_0fthrones
Refunds are authorized for any flights we cancelled before you cancelled on your own. DM your ticket number and further details.
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americanair 6m
Replying to @jlswims
We're sorry to hear anything was missed and invite you to DM specifics with your record locator.
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americanair 7m
Replying to @Jevus2006
Generally paid seats are a non-refundable product, with exceptions. Please provide your record locator in the DMs to verify your situation.
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americanair 7m
Replying to @EHHogan
Masks are required for the entirety of travel and should also be worn correctly by our team. Thank you for bringing this to our attention.
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americanair 16m
Replying to @zvexler42
We have all your info here, but if you'd like to share more info via DMs, we're here to listen.
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americanair 16m
Replying to @DaBirdz
Dogs and cats are accepted as emotional support animals. Other species would be considered on a case by case basis.
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americanair 17m
Replying to @florbunge1
We've just responded via DMs.
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americanair 18m
Replying to @Training4Myself
Let’s find out! Hop over to the DMs with your record locator and we’ll respond with the answer.
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americanair 22m
Replying to @zvexler42
Our customers should always be wearing a mask that is approved. We'll be sure to pass this along.
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americanair 31m
Replying to @kenyancaramel
Thank you. We've got your DM and will reply soon.
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americanair 37m
Replying to @Prisformayor
What a cute pup! Thanks for choosing us as your carrier, Priscilla.
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americanair 39m
Replying to @Sonia22549219
While the exit row may not be available due to some added requirements to sit there, the team should have allowed moves to other seats.
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americanair 41m
Replying to @kenyancaramel
Oh no, what's going on and how can we turn things around?
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americanair 42m
Replying to @Sonia22549219
Customers can move to other seats within their ticketed cabin once boarding is complete, to help create space around them.
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americanair 46m
Replying to @VictoriaBRamsay
It makes up pretty happy too and we cannot wait to share the skies again with you!
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americanair 53m
Replying to @Coppellhomes
We want everything to be seamless and we ask you share more details with us via DM.
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americanair 1h
Replying to @Fralin1x
We like to tell jokes, but we don't like to be called one. What's going on?
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americanair 1h
Replying to @florbunge1
We've responded via our DMs.
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americanair 1h
Replying to @Sonia22549219
We do offer a variety of seat types, and all can be pre-reserved prior to the flight. We've looked up your flight info by using your name.
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americanair 2h
Replying to @aubenindc
Yes, we hope so as well. Fingers crossed!
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