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Airbnb Help
The official customer support handle for . Here to help you see the world 24/7 or reach us at
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Airbnb Help 3m
Replying to @Chellemabell
Hi Michelle, thank you for sharing your feedback. Airbnb does not condone discrimination in any way. You can view our Anti-Discriminatory Policy here, If you could DM us more information, we will take a closer look. Thank you.
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Airbnb Help 20m
Replying to @mattbrady
Thank you, Matt. We've received your DM and will follow up via DM shortly.
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Airbnb Help 33m
Replying to @sarahnanette1
Hi there, we’re sorry to hear about this issue. Can you please send us a DM with your email address, phone number and the full name listed on your account, so we can take a closer look at this for you? We're standing by to assist.
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Airbnb Help 41m
Replying to @robbie_1984
Hi there, thank you for reaching out. We'd like to take a closer look at this; could you please share with us your full name, email address and phone number as they appear on your Airbnb profile? Thank you.
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Airbnb Help 47m
Replying to @mattbrady
Hi Matt, we're sorry to hear about this and we'd like to follow up with you. Could you DM us with more details on you query to help us assist you better? We're standing by.
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Airbnb Help 51m
Replying to @kaybdc
Thanks for the update, we're glad to hear that. If there's anything else we can help with, don't hesitate to contact us. We're just a DM away!
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Airbnb Help 52m
Replying to @ohyeahkeebz
Hi there. We're sorry to hear about this and would like to follow up. Can you DM us with more info, please, including the full name, email address and phone number on your profile, along with the reservation code. Thanks.
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Airbnb Help 53m
Replying to @Aurelthom
Hi Aurelien, we'd like to follow up. Please DM us your full name as it appears on your Airbnb account, email and phone number along with any reservation code linked to it. Thank you.
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Airbnb Help 55m
Replying to @A_kaul
Thanks for the update. If there is anything we can help with, please let us know. Thank you.
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Airbnb Help 1h
Replying to @evolutionsssss
Hi there, thank you for reaching out. Could you please send us a DM providing the account holder's full name, email address and phone number as they appear on their profile, so we can take a closer look? Thank you.
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Airbnb Help 1h
Replying to @A_kaul
Hi there, thank you for reaching out. We'd like to follow up on this, could you please DM us additional information? Thank you.
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Airbnb Help 2h
Replying to @kikayrmm
Hi there, thank you for contacting us today. We can confirm that for long term reservations the installment will be deducted automatically from the original Payment method you used. We hope this helps.
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Airbnb Help 2h
Replying to @kaybdc
Hi! We're not experiencing any technical issues at the moment. Have you tried clearing your cache and cookies on your app and browser? Also, please make sure that you have the latest version of the app installed.
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Airbnb Help 2h
Replying to @DaveRorke
Hi there, thank you for contacting us today. As we're a self-service site, we don't promote listings to guests, but we wish him all the best in hosting with us! We're always here to help.
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Airbnb Help 2h
Replying to @AngelaMcAdam
Hello Angela, we're here to help. We're sorry to hear that you're having difficulty with your verification. Please DM your full profile name, email address, and phone number, so that we can locate your account and take a closer look. Thank you.
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Airbnb Help 2h
Replying to @slasherstream
Apologies for the delay. We've requested that a member of our team contact you as soon as possible. Thank you.
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Airbnb Help 3h
Replying to @lovedoris
Hi Kirsten, we're sorry for the inconvenience. We recommend using Google Chrome or Mozilla Firefox, as the site works best on these browsers. To troubleshoot a mobile device, we recommend deleting, and reinstalling the app. Please let us know if this helps.
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Airbnb Help 3h
Replying to @jrdicey1
Hi Jessica, we're sorry to hear this and want to take a closer look. Can you please DM us your full name, email address and telephone number for verification purposes? We're standing by.
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Airbnb Help 3h
Replying to @MaryCherryFr
Hi Mary, thanks for reaching out to us on this. Could you DM us with your name as seen on your account, email address, mobile number and an associated reservation code to help us assist you better? We're standing by.
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Airbnb Help 3h
Replying to @remysanfeliu
Hi there, we're sorry for the technical issue. Could you try clearing your cache and cookies and try again? If that doesn’t work please try another browser. If this still doesn't work please let us know via DM. We are standing by to assist.
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