Tweets

	Adobe Customer Care @AdobeCare	12m
	Replying to @Juliadarze Thanks for letting us know, Julia! Give us a shout if you need anything else. ^Ana
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	Adobe Customer Care @AdobeCare	25m
	Replying to @MoonHolden Hi there, oh I see! Well that can definitely be case as well. Would you want to check by freeing up your cloud storage space a little bit? Until then, I going to report this issue to our engineers here to see if we've any root cause identified. Thanks! ^SK
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	Adobe Customer Care @AdobeCare	28m
	Replying to @FredFraddelFrud Uh oh! That's not ideal. Please try these steps: - Quit Premiere Pro - Delete media cache files: adobe.ly/35mWndA If this doesn't help, there might be something wrong with the source file. Thanks. ^RK
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	Adobe Customer Care @AdobeCare	41m
	Replying to @ronanparkk Our expert will get back to you as soon as he is available. Alternatively you can contact our technical support team here adobe.ly/1JAPItV. Thanks ^NR twitter.com/messages/compo…
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	Adobe Customer Care @AdobeCare	43m
	Replying to @frenone Hi there, sorry for the billing issues. Could you please DM your Adobe ID (email) associated to your plan so we can look into it? Thanks ^NR twitter.com/messages/compo…
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	Adobe Customer Care @AdobeCare	46m
	Replying to @FredFraddelFrud Thanks for the info. Use AME to convert the MP3 file to WAV and then import it into Premiere Pro. Let us know if that helps. Thanks. ^RK
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	Adobe Customer Care @AdobeCare	54m
	Replying to @tejbz Thanks Tobias! We'll make sure our expert receives this as well. ^NR twitter.com/messages/compo…
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	Adobe Customer Care @AdobeCare	55m
	Replying to @ravedave_9 Hi Dave, the rounded corners actually have a meaning - they mean the app works across multiple devices and the cloud. Hope this helps! ^LS
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	Adobe Customer Care @AdobeCare	56m
	Replying to @ms_shikwambana Hi there, sorry to hear about the trouble with Lightroom! Anything we can do to help? Let us know so we can assist. Thanks. ^LS
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	Adobe Customer Care @AdobeCare	58m
	Replying to @AdobeES @roroma_ Hola Rocío, no dudes en mandarnos un mensaje privado con tu Adobe ID (email) y estaremos encantados de mirar el estado de tu suscripción. ¡Saludos! ^Ana twitter.com/messages/compo…
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	Adobe Customer Care @AdobeCare	1h
	Replying to @FredFraddelFrud By computer configuration, I mean computer information. Here is how you can find that: bit.ly/2Q2ZkZi MP3 files are not good for editing. It's a delivery codec, not an editing codec. I'd suggest that you convert the MP3 file to WAV before editing. Thanks. ^RK
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	Adobe Customer Care @AdobeCare	1h
	Replying to @ronanparkk Hi Ronan, we’re sorry to hear this. I've looped in an expert who can help you out here. They will reply as soon as they're available. Thanks! ^NR twitter.com/messages/compo…
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	Adobe Customer Care @AdobeCare	1h
	Replying to @FredFraddelFrud I am forwarding your response back to our expert to follow up. Thanks ^NR twitter.com/messages/compo…
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	Adobe Customer Care @AdobeCare	1h
	Replying to @robby_myers Hey Robby, following up on this to let you know that I haven't forgotten about you 🙂 Looks like there is no reason for the default to be at 79%. I'd suggest that you create a bug on our UserVoice platform: bit.ly/2uLVn5n This way, others can upvote it too. Thanks. ^RK
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	Adobe Customer Care @AdobeCare	1h
	Replying to @LukeRitchie Hi Luke, Illustrator does have automatic recovery options. Please take a look at this help article: helpx.adobe.com/in/illustrator… Let us know if you have any further questions. Thanks! ^Srishti twitter.com/messages/compo…
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	Adobe Customer Care @AdobeCare	1h
	Replying to @FredFraddelFrud Hi Fredd, what kind of files are you working with? Are you importing gameplay footage captured using OBS or something? What is your computer configuration? Let us know, we're here to help. Thanks. ^RK
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	Adobe Customer Care @AdobeCare	1h
	Replying to @TheSeanConnelly Hi Sean, sorry to hear about this. When it crashes, do you get the Crash Reporter window? Please send us a crash report if you haven't done that already: adobe.ly/2WU77wk Thanks. ^RK
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	Adobe Customer Care @AdobeCare	2h
	Replying to @MicahBBurke Hi Micah, thanks for reaching out. Please click View on top menu > Show Bounding Box. If that doesn't help, please open Layers panel and share a screenshot. Thanks! ^Srishti twitter.com/messages/compo…
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	Adobe Customer Care @AdobeCare	2h
	Replying to @AdobeUK @Sawchocolate Hi there, sorry about this. Could you please DM your Adobe ID (email) so we can check your account settings? Thanks ^NR twitter.com/messages/compo…
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	Adobe Customer Care @AdobeCare	2h
	Replying to @lemay_nicolas Bonjour, nous proposons la version actuelle et précédente seulement des application Creative Cloud, veuillez trouver plus d'infos sur la disponibilité ici adobe.ly/38m0zws. Cordialement ^NR twitter.com/messages/compo…
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