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VIA_Rail
Official account / VIA Rail Canada / compte officiel — For immediate assistance / Pour une assistance immédiate: 1 888 VIA-RAIL (1 888 842-7245)
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VIA_Rail 16h
Replying to @mylesavigdor
As emails were sent out ahead of time for this route, our late train credit policy does not apply. ^NK
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VIA_Rail 16h
Replying to @Whitney1804
Hi Whitney, emails were sent to all passengers on the affected route. ^NK
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VIA_Rail 18h
Replying to @mylesavigdor
Hi Myles, 87 is being substituted with a bus today due to a track blockage on the Guelph subdivision. Apologies for the inconvenience. ^NK
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VIA_Rail 18h
Replying to @Whitney1804
I am not sure if or how a notification was sent. I will look into that. ^NK
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VIA_Rail 20h
Replying to @Whitney1804
Hi Whitney, there is work ongoing at the Guelph subdivision the next 3 weekends which requires bus service to detour around. Apologies for the inconvenience. ^NK
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VIA_Rail 20h
Replying to @bon_maier
I will look into that, Bonnie. ^NK
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VIA_Rail 20h
Replying to @Whitney1804
Hi Whitney, apologies for the inconvenience. I will look into the reason for this change. ^NK
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VIA_Rail 20h
Hi Mark, thanks for the feedback. Via service to Calgary was discontinued in 1990 following a reduction in government funding. ^NK
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VIA_Rail Oct 18
Replying to @swiftlycanadian
Hi Kelsey, I’m sorry to hear you’re uncomfortable. Thank you for the feedback. I will pass it along to the service team. ^NK
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VIA_Rail Oct 18
Replying to @Vanslain
This was October 18? ^NK
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VIA_Rail Oct 18
Replying to @Vanslain
Hi, thank you for your kind words. Did you happen to catch a name? We would love to pass along the kudos. ^NK
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VIA_Rail Oct 18
Replying to @WelshGuate
It can be a few days, depending on current volumes. Emails are answered in the order they are received. ^NK
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VIA_Rail Oct 18
Replying to @wingsooyoung
Hi Tori, I’m very sorry to hear this. Details appreciated at customer_relations@viarail.ca Subject:Twitter so we can follow up with you directly. ^NK
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VIA_Rail Oct 18
Replying to @wingsooyoung
Hi Tori, yes but we will provide you with an alternative. Please speak to on board or station staff and they will guide you. ^NK
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VIA_Rail Oct 18
Replying to @MitchWDavidson
Hi Mitchell, if you’re having problems with the WiFi, please speak to on board staff or call 1-866-905-6784 for support. ^NK
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VIA_Rail Oct 18
Downtown-to-downtown service with free Wi-Fi. Work or relax on your way - now that's travel you'll love! 📷: @moorefuntimes /// D'un centre-ville à l'autre avec le Wi-Fi gratuit, profitez-en pour travailler... ou relaxer! 📷: @moorefuntimes
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VIA_Rail Oct 18
Replying to @jsquaredink
Thank you Janet for sharing the joy of your journey with us :)^NLG
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VIA_Rail Oct 18
Replying to @WelshGuate
Hi Aiden, sorry to hear of your disappointment. Details appreciated at customer_relations@viarail.ca subject twitter.^NLG
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VIA_Rail Oct 17
Replying to @MichaelYonni
Hello as-tu, what train number are you on this time? ^NK
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VIA_Rail Oct 17
Replying to @rouquinne @AirCanada
Hi Rouquinne, we will miss you but sending you good vibes for a nice flight :) ^NLG
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